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Skills Summary

I am a Microsoft Certified CRM Consultant, with experience in Microsoft CRM (v1.2, 3 and v4), and in Siebel CRM.

I have worked with both Visual Basic, and C# and am increasing my knowledge in these areas to expand my customisation skills for CRM.

I've also completed Microsoft Certification exams in SharePoint (for both Windows SharePoint Services and Microsoft Office SharePoint Server 2007).

I'm currently working on a project to implement SQL Server Analysis Services, Windows SharePoint Services and Microsoft PerformancePoint Server.

Employment History

Consultant at TaH
Fleet, Hampshire, UK
Recently, due to market changes, we have moved our CRM focus to Microsoft Dynamics CRM. Through my experience gained in Siebel, I’ve been able to easily transfer my knowledge to Microsoft Dynamics CRM. This knowledge has been of great help in migrating our internal CRM system (running Sage SalesLogix) to Microsoft CRM. This internal project was carried out successfully, and now results in over 40 users working with the system internally and externally. As part of this project, we also rolled out Microsoft Office 2007 and Microsoft Office SharePoint Server 2007 to host our Internal and External websites.

Due to the customisation that is sometimes necessary for a CRM System, I’ve been able to expand my programming skills to use C#. This has been a very useful and interesting learning curve.

More recently, I've been expanding my knowledge of the Microsoft BI (Business Intelligence) stack, with work on SQL Server Analysis Services, and working to integrate it with SharePoint Server.

Consultant at JI Software
Bedford, Bedfordshire, UK

I carried out installations, site visits and advanced integration tasks for customers using the CRM applications Maximizer and Maximizer Enterprise. I have carried out consultancy projects for over 150 companies including British Aerospace, HSBC, PriceWaterhouseCoopers and Scottish Power. Through this consultancy work I have gained experience of many IT environments and possess a good business understanding of the expectations clients have for the IT systems on which they depend. I have also done a considerable amount of database manipulation work including clean-ups and conversions.

I gained considerable experience using Visual Basic and have programmed add-on applications for Maximizer customers. I created applications performing such tasks as integration with Accounting systems, and synchronisation with external data sources.

Education

Nottingham Trent University
Nottingham, UK
BSc (Hons), Computer Systems, 1992 – 1997

Norton College
Sheffield, South Yorkshire, UK
BTEC National Diploma in Computer Studies, 1990 – 1992

Professional Certifications

Microsoft Certified Professional since 1999

Microsoft Certified Technology Specialist (WSS and MOSS) since 2007

Proficiencies

Windows Vista, Windows Server 2003, Windows Server 2008

C#, Visual Basic, C++

MS CRM, Siebel, Office 2007, Office 2003,

SharePoint, SQL Server 2005 (SSAS, SSRS, SSIS)

Professional Affiliations

British Computer Society (MBCS)
Association for Computing Machinery

References available upon request.

Résumé

Nick Haslam
Woking, Surrey, UK
nick@oldnick.co.uk

My Certifications

MCP
MCTS

MCBMSS